1. Agreement to Terms
By creating an account, accessing, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, our Acceptable Use Policy, our Refund Policy, and, where applicable, our Data Processing Agreement (collectively, the "Agreement"). If you do not agree to any part of the Agreement, you must not access or use the Services.
If you are entering into the Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" and "your" refer to that entity. If you do not have such authority, you must not accept these Terms or use the Services.
2. Definitions
For purposes of these Terms, the following capitalized terms have the meanings set forth below:
- "Account" means a registered user account that provides access to one or more Services.
- "Customer" or "you" means the individual or legal entity that has agreed to these Terms.
- "Designer" means a Customer who has been approved to participate in the Center Sharing Program described in Section 9.
- "End User" means any person who accesses websites, applications, or services that you create, publish, or operate using the Services.
- "Order" means an order, subscription enrollment, or purchase confirmation specifying the Services, plan, term, and fees.
- "Services" means TechNanny, BizNanny, Template Waterfall, and all related websites, APIs, mobile applications, dashboards, and support, collectively.
- "Subscription" means a recurring purchase of access to a Service for a defined Term.
- "Term" means the duration of a Subscription (e.g., monthly or annual).
- "User Content" means any data, code, text, images, templates, designs, logos, ERP records, or other materials that you or your End Users submit, upload, transmit, or display through the Services.
3. Eligibility & Account Registration
3.1 Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction, if higher) to create an Account. You must not be a person barred from receiving the Services under the laws of the United States or any other applicable jurisdiction. You must not be located in, under the control of, or a national or resident of any country subject to U.S. embargo, or on any U.S. government list of prohibited or restricted parties.
3.2 Registration
To access most Services you must create an Account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. You must notify us promptly of any unauthorized access at abuse@vastconfluence.com.
3.3 One Account Per Person or Entity
Unless we approve otherwise in writing, you may create only one Account per individual or legal entity. We reserve the right to refuse registration, suspend, or terminate Accounts at our sole discretion where we believe duplicate or fraudulent Accounts have been created.
4. The Services
VastConfluence operates three distinct product lines under a unified Account system:
4.1 TechNanny — Pure-Static CMS SaaS
TechNanny is a content management and website-publishing platform that generates fully static HTML, CSS, and JavaScript output deployed via a global content-delivery network. Subscribers can create, edit, manage, and publish websites using templates and tools provided by VastConfluence and approved Designers.
4.2 BizNanny — Small-Business Cloud ERP
BizNanny is a cloud-hosted enterprise resource planning system for small and medium-sized businesses, including modules for accounting, inventory, sales, purchasing, customer relationship management, and reporting. BizNanny processes business data on your behalf and is governed in addition by our Data Processing Agreement when you process personal information about your customers, employees, or other data subjects.
4.3 Template Waterfall — Vertical-Industry Template Marketplace
Template Waterfall is a marketplace of HTML and TechNanny-compatible templates targeting specific vertical industries. Customers may license templates for use within the TechNanny ecosystem, and approved Designers may submit templates for distribution and earn ongoing revenue share as set forth in Section 9.
4.4 Service Documentation
Each Service may have additional documentation, feature limits, plan-specific terms, or service-level commitments published on our website or within the Service. Such documentation is incorporated into these Terms by reference. In the event of a conflict between these Terms and a Service-specific term, the Service-specific term controls solely with respect to that Service.
5. Subscriptions, Pricing & Billing
5.1 Subscription Plans
The Services are offered on a subscription basis. Plan features, usage limits, and pricing are described on our pricing pages and in your Order. Plans may include monthly, annual, or multi-year Terms. Some plans include usage-based components (for example, bandwidth, storage, API calls, or number of published websites).
5.2 Fees and Payment
You agree to pay all fees specified in your Order. Unless stated otherwise, fees are quoted in U.S. dollars and are exclusive of any taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes other than taxes based solely on our net income. Where required by law, we will collect and remit applicable taxes (such as U.S. state sales tax, EU VAT, or UK VAT) and add them to your invoice.
5.3 Authorized Payment
By providing a payment method, you authorize VastConfluence and our payment processors (including Stripe and PayPal) to charge that payment method for all fees due under your Order, including renewals. You represent that you are authorized to use the payment method you provide and that the billing information you provide is accurate.
5.4 Failed Payments
If a charge is declined or otherwise not received when due, we may suspend access to the affected Services, retry the charge, charge a different payment method on file, and/or assess late fees and reasonable collection costs to the maximum extent permitted by applicable law. Continued non-payment may result in termination as described in Section 18.
5.5 Price Changes
We may modify pricing for new Subscriptions at any time. For existing Subscriptions, any price change will take effect at the start of the next renewal Term, and we will provide at least 30 days' prior notice (or longer where required by law) by email or in-product notice. If you do not agree to a price change, you may cancel before the renewal Term begins.
6. Automatic Renewal & Cancellation
6.1 Automatic Renewal
Each Subscription automatically renews for additional Terms equal in length to the then-expiring Term unless you cancel before the end of the current Term. By subscribing, you authorize us to charge the applicable renewal fees to your payment method on file at the then-current rates, plus applicable taxes.
6.2 Click-to-Cancel
You may cancel your Subscription at any time using the cancellation function available within your Account dashboard, with no more clicks or steps than were required to subscribe. Cancellation will take effect at the end of the then-current Term, and you will retain access to the Service until that time. We do not require you to call, email, or speak with a representative to cancel.
6.3 Renewal Reminders
For annual or multi-year Subscriptions, we will send a renewal reminder by email at least 15 days before the renewal date, including the renewal price, the renewal date, and a direct link to cancel. For monthly Subscriptions, your billing dashboard displays the next renewal date at all times.
6.4 California, Connecticut, New York, and Other State Disclosures
This Section 6 is intended to comply with the California Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600–17606), the Connecticut, New York, and other state automatic-renewal statutes, and the U.S. Federal Trade Commission's "Click-to-Cancel" rule. If you are a consumer in one of these jurisdictions and believe we have not complied with applicable automatic-renewal laws, please contact info@vastconfluence.com.
7. Free Trials & Beta Features
7.1 Free Trials
We may offer free trials of certain Services. Trial duration, eligibility, and conversion behavior are described at the time of sign-up. Unless we explicitly state otherwise, a trial automatically converts into a paid Subscription at the end of the trial period and your payment method will be charged. You may cancel before the trial ends to avoid being charged.
7.2 Beta Features
From time to time we may make features available labeled "beta," "preview," "alpha," "experimental," or similar ("Beta Features"). Beta Features are provided "as is" without warranty of any kind, may contain bugs or errors, may be modified or removed at any time, and are not subject to any service-level commitments. You use Beta Features at your own risk. We may collect feedback and usage data related to Beta Features and use it to improve our products.
8. Refunds
Refund eligibility, timelines, and procedures are described in our Refund Policy, which is incorporated into these Terms by reference. Except as set forth in the Refund Policy or as required by applicable consumer protection law, all fees are non-refundable, and partial-month or partial-year fees will not be prorated upon cancellation.
9. Designer Revenue-Share Program (Center Sharing)
9.1 Eligibility & Approval
The Center Sharing Program is open to qualified web and template designers who apply and are approved by VastConfluence. We reserve the right to accept or reject any application in our sole discretion and to revoke Designer status for breach of these Terms or the Acceptable Use Policy.
9.2 Designer Submissions
Designers may submit original templates, themes, blocks, components, or other works ("Designer Submissions") to Template Waterfall. By submitting Designer Submissions, you represent and warrant that (a) you are the sole author and owner of all rights in the submission, or you have all necessary rights and licenses to grant the rights set forth in these Terms; (b) the submission does not infringe or misappropriate any third party's intellectual property, privacy, publicity, or other rights; and (c) the submission complies with our content guidelines and the Acceptable Use Policy.
9.3 License from Designer to VastConfluence
You grant VastConfluence a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, distribute, publicly display, publicly perform, modify (for technical compatibility, accessibility, and presentation), and sublicense Designer Submissions through the Services and to End Users for the purpose of operating, promoting, and improving the Services and the marketplace.
9.4 Revenue Share & Payouts
VastConfluence will pay approved Designers a revenue share on qualifying transactions tied to their accepted submissions, at the rates and on the schedule disclosed in your Designer dashboard at the time of acceptance. Revenue share is calculated on net subscription revenue actually collected and retained, after taxes, payment-processor fees, refunds, chargebacks, and any fraud-related reversals. Payouts are made in U.S. dollars or such other currency as we may offer, subject to a minimum payout threshold and the payment method you select.
9.5 Tax Compliance
You are solely responsible for taxes on your designer earnings. As a condition of receiving payouts, you must submit a current IRS Form W-9 (U.S. persons) or W-8BEN/W-8BEN-E (non-U.S. persons) and any other documentation we reasonably require for tax compliance. We will issue Form 1099 or equivalent statements where required by law.
9.6 Modification or Termination of Program
We may modify the Center Sharing Program (including revenue-share rates, eligibility criteria, payout thresholds, and quality standards) on at least 30 days' prior notice. Changes will not retroactively affect revenue share already earned and payable for completed periods. We may terminate the program in its entirety on 60 days' notice; in that event, accrued and earned revenue share will be paid in accordance with our normal payout schedule.
10. Template Waterfall Marketplace Terms
10.1 License to End Customers
When you license a template through Template Waterfall, you receive a non-exclusive, non-transferable license to use the template within the TechNanny ecosystem to build and publish websites for yourself or your clients, subject to any plan limits. Unless explicitly stated as "extended" or "unlimited," a single template license may be used to publish a number of distinct websites equal to the limit stated at the time of purchase.
10.2 Restrictions
You may not (a) resell, sublicense, or redistribute templates as standalone products; (b) include templates in any competing template marketplace; (c) remove or obscure copyright, trademark, or attribution notices except where the template's documentation expressly permits doing so; or (d) reverse engineer the underlying TechNanny platform.
10.3 Quality & Curation
VastConfluence curates templates for the marketplace and may, at any time, remove templates that violate these Terms, the Acceptable Use Policy, applicable law, or our quality standards. Removal may affect ongoing revenue share for the affected template; in such cases, we will notify the Designer and explain the basis for removal.
11. User Content & License Grant
11.1 Ownership
You retain all right, title, and interest in and to your User Content. We do not claim ownership of your websites, templates, ERP data, business records, or any other content you submit to the Services.
11.2 License to VastConfluence
You grant VastConfluence a worldwide, non-exclusive, royalty-free license to host, store, transmit, reproduce, modify (solely for technical operation, format conversion, and presentation), display, and process User Content as necessary to operate, maintain, and improve the Services and to provide them to you and your End Users. This license is limited to the activities required to deliver the Services and ends when User Content is deleted, except as required by law or to the extent backups have not yet been overwritten.
11.3 Your Responsibility
You are solely responsible for your User Content and the consequences of submitting and publishing it. You represent and warrant that you have all rights necessary to grant the licenses above and that your User Content complies with the Acceptable Use Policy and applicable law.
11.4 Backup & Export
You are responsible for maintaining your own backups of User Content. While we maintain redundant systems, we do not guarantee that User Content will not be lost or corrupted. Upon cancellation, you will have at least 30 days to export your User Content using the export tools provided in the Services.
12. Acceptable Use
Your use of the Services is governed by our Acceptable Use Policy, which prohibits, among other things, unlawful activity, infringement of intellectual property, distribution of malware, fraud, harassment, spam, and any activity that interferes with or burdens the Services or other users. Violation of the Acceptable Use Policy is a material breach of these Terms.
13. Intellectual Property Rights
13.1 Our IP
The Services, including all software, source code, designs, text, graphics, logos, and trademarks (other than User Content and Designer Submissions), are owned by VastConfluence or our licensors and are protected by U.S. and international intellectual property laws. "VastConfluence," "TechNanny," "BizNanny," and "Template Waterfall" are trademarks of VastConfluence LLC. All rights not expressly granted in these Terms are reserved.
13.2 Limited License to You
Subject to your compliance with these Terms and timely payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during your Subscription Term to access and use the Services solely for your internal business or personal purposes (and, where applicable, to provide services to your clients).
13.3 Restrictions
You will not, and will not permit any third party to: (a) copy, modify, or create derivative works of the Services or any part of them, except as expressly permitted; (b) reverse engineer, decompile, or disassemble the Services, except to the extent applicable law expressly permits despite this limitation; (c) sell, resell, rent, lease, sublicense, or otherwise transfer the Services to a third party; (d) use the Services to develop a competing product; (e) remove or obscure any proprietary notices; or (f) use any robot, spider, scraper, or similar automated tool to access the Services other than via APIs we provide.
13.4 Feedback
If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant VastConfluence a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate Feedback into our products and services without obligation or compensation to you.
14. Third-Party Services & Integrations
The Services may interoperate with, link to, or be made available alongside third-party products, services, or content not owned or controlled by VastConfluence ("Third-Party Services"). Examples include payment processors, email-delivery providers, CDNs, analytics providers, and cloud-hosting platforms. VastConfluence is not responsible for Third-Party Services and does not endorse them. Your use of Third-Party Services is governed by the third party's own terms and privacy policy. We may discontinue any integration with a Third-Party Service at any time.
15. AI Features & Generated Output
15.1 Optional AI Functionality
The Services may include features that use artificial intelligence or machine learning, such as content suggestions, search ranking, design assistance, automated categorization, or fraud detection ("AI Features"). AI Features are provided to enhance productivity and may be enabled or disabled in your Account settings.
15.2 Output Accuracy
AI-generated output may be inaccurate, incomplete, biased, or unsuitable for a particular purpose. You are responsible for evaluating AI-generated output before relying on or publishing it. AI Features do not provide legal, tax, financial, medical, or professional advice.
15.3 No Training on Customer Data
We do not use your private User Content to train third-party generative AI models. If we develop our own AI models, we will rely on aggregated and de-identified data and on data you have explicitly designated for that purpose.
15.4 No Solely Automated Decisions with Significant Effects
Where AI Features inform a decision that may significantly affect you (for example, a fraud-prevention block on your Account), you may request human review by contacting info@vastconfluence.com.
16. Service Availability & Support
16.1 Target Availability
We strive to maintain high availability of the Services. Specific availability commitments and service credits, if any, are described in plan-specific service-level agreements. In the absence of a plan-specific SLA, the Services are provided on a best-efforts basis without availability guarantees.
16.2 Scheduled Maintenance & Outages
From time to time, we may perform scheduled maintenance that requires temporary downtime. We will use commercially reasonable efforts to provide advance notice. Emergency maintenance may be performed without notice when necessary to protect Service security or integrity.
16.3 Support
Support channels and response targets vary by plan and are described on our website. We provide support in English; additional language support may be available for certain plans.
17. Modifications to the Services
The Services evolve continuously. We may add, modify, or remove features, change functionality, or discontinue Services in whole or in part. For material adverse changes that meaningfully reduce core functionality of a paid Service, we will provide at least 30 days' prior notice and, where applicable, a pro-rata refund for the unused portion of any prepaid Term if you terminate as a result.
18. Suspension & Termination
18.1 Termination by You
You may cancel your Subscription or terminate your Account at any time using the controls in your Account dashboard. Termination is effective at the end of the then-current Term unless otherwise stated, and you remain responsible for fees accrued through the effective date.
18.2 Suspension or Termination by Us
We may suspend or terminate your access to the Services or your Account, in whole or in part, with or without notice, if (a) you breach these Terms or the Acceptable Use Policy in a material respect; (b) your payment is more than 15 days past due; (c) we reasonably believe your activity poses a security, fraud, legal, or operational risk; (d) required to comply with a court order, subpoena, or other legal obligation; or (e) we discontinue the affected Service.
18.3 Effect of Termination
Upon termination: (i) your right to access the affected Services ends; (ii) you must cease use of those Services; (iii) we may delete User Content after the export window described in Section 11.4; and (iv) Sections that by their nature survive termination (including Sections 11, 13, 20–25, 28, and 29) will continue in effect.
19. DMCA & Copyright Infringement Notices
VastConfluence respects the intellectual property of others and complies with the U.S. Digital Millennium Copyright Act ("DMCA") and equivalent laws in other jurisdictions. If you believe content available through the Services infringes your copyright, please send a written notice containing the information required by 17 U.S.C. § 512(c)(3) to our designated agent:
DMCA Designated Agent
VastConfluence LLC — DMCA Agent
Email: abuse@vastconfluence.com
Mailing Address: Wyoming, United States
(Full registered address provided on request and to the U.S. Copyright Office.)
We will respond to valid notices in accordance with the DMCA, including by removing or disabling access to allegedly infringing material and providing counter-notification rights to the affected user. We may terminate the Accounts of repeat infringers in appropriate circumstances. Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that content is infringing may be subject to liability.
20. Disclaimers of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN A SEPARATE WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF VASTCONFLUENCE, THE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, AND MATERIALS, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the maximum extent permitted by applicable law, VastConfluence disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components, or that any defects will be corrected.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. In such jurisdictions, our warranties are limited to the minimum extent required by applicable law.
21. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VASTCONFLUENCE, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VASTCONFLUENCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
VASTCONFLUENCE'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO VASTCONFLUENCE FOR THE APPLICABLE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
The limitations in this Section apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the minimum extent required by applicable law. Nothing in these Terms limits liability that cannot be limited under applicable law (such as for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence).
22. Indemnification
You agree to defend, indemnify, and hold harmless VastConfluence, its affiliates, and their respective officers, directors, employees, and agents (the "Indemnified Parties") from and against any and all third-party claims, demands, proceedings, losses, damages, liabilities, judgments, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to: (a) your User Content; (b) your Designer Submissions; (c) your use of the Services in violation of these Terms, the Acceptable Use Policy, or applicable law; (d) your violation of any third-party right, including any intellectual-property, privacy, or publicity right; or (e) any tax obligation owed by you in connection with the Services or your designer earnings.
VastConfluence will (i) promptly notify you in writing of any claim, (ii) reasonably cooperate in the defense, and (iii) allow you to control the defense and settlement, provided that you may not settle any claim that imposes any obligation on or admits liability of an Indemnified Party without the Indemnified Party's prior written consent.
23. Dispute Resolution & Binding Arbitration
23.1 Informal Resolution
Before filing a formal dispute, you and VastConfluence agree to try in good faith to resolve any dispute informally for at least 60 days. The informal process begins when one party sends the other a written Notice of Dispute describing the nature and basis of the dispute and the relief sought. You should send your Notice of Dispute to info@vastconfluence.com.
23.2 Binding Arbitration
If informal resolution does not resolve the dispute within 60 days, then either party may elect to have the dispute resolved by binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures (for claims under US$250,000) or its Comprehensive Arbitration Rules and Procedures (for larger claims), as applicable. The arbitration will be conducted by a single arbitrator. The seat and legal place of arbitration is Cheyenne, Wyoming. The arbitration will be conducted in English. Either party may appear at the arbitration by telephone or videoconference.
23.3 Federal Arbitration Act
The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of this arbitration agreement.
23.4 Exceptions
Notwithstanding the foregoing, either party may (a) bring an individual claim in small-claims court for any matter within that court's jurisdiction, and (b) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop infringement of intellectual-property rights, unauthorized use of the Services, or breach of confidentiality obligations.
23.5 30-Day Right to Opt Out
You may opt out of the arbitration agreement in this Section 23 by sending a written notice to info@vastconfluence.com within 30 days after you first accept these Terms. The notice must include your full name, the email address associated with your Account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
24. Class-Action Waiver
YOU AND VASTCONFLUENCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If a court or arbitrator decides that this class-action waiver is unenforceable as to any claim, then that claim (and only that claim) must be severed from any arbitration and may proceed in court, while all other claims remain subject to arbitration.
25. Governing Law & Venue
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 23 (Arbitration), any judicial action permitted under these Terms must be brought exclusively in the state or federal courts located in Wyoming, and the parties consent to the personal jurisdiction and venue of those courts. Nothing in this Section limits the rights of consumers under the mandatory laws of their country of residence.
26. Export Controls & Sanctions
The Services and their underlying technology may be subject to U.S. and other applicable export and sanctions laws, including the U.S. Export Administration Regulations, U.S. Department of the Treasury Office of Foreign Assets Control sanctions, and the European Union's dual-use regime. You will not access or use the Services in violation of these laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in any embargoed or comprehensively sanctioned jurisdiction, and that you are not on any U.S. government list of prohibited or restricted parties.
27. U.S. Government End Users
The Services are "commercial computer software" and "commercial computer software documentation" as defined in 48 C.F.R. § 2.101. If acquired by or on behalf of any agency within the U.S. Government, the U.S. Government's rights in the Services are limited to those rights customarily provided to the public as defined in these Terms, in accordance with 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202.
28. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will provide reasonable advance notice (typically at least 30 days, or longer where required by law) by email to the address associated with your Account and/or by posting a notice within the Services. The "Last Updated" date at the top of this page reflects the most recent revision.
If you do not agree to a change, you must stop using the Services and may cancel your Subscription before the change takes effect; in that case, we will refund any prepaid fees for the unused portion of your then-current Term. Your continued use of the Services after the effective date of an updated version constitutes your acceptance of the changes. Non-material changes (such as clarifications, formatting, or correction of typographical errors) take effect when posted.
29. General Provisions
29.1 Entire Agreement
These Terms, together with the documents incorporated by reference (Privacy Policy, Cookie Policy, Acceptable Use Policy, Refund Policy, and where applicable the Data Processing Agreement and any plan-specific service-level agreement), constitute the entire agreement between you and VastConfluence regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral.
29.2 Order of Precedence
If there is a conflict among the documents that make up the Agreement, the order of precedence is: (a) any signed written agreement between the parties; (b) the Data Processing Agreement (for matters within its scope); (c) these Terms; (d) the Acceptable Use Policy and other linked policies; and (e) Service-specific documentation.
29.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
29.4 No Waiver
Our failure to enforce any provision is not a waiver of our right to do so later. A waiver is effective only if in writing and signed by an authorized representative of VastConfluence.
29.5 Assignment
You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, financing, reorganization, or sale of assets. Any attempted assignment in violation of this Section is void.
29.6 Force Majeure
Neither party will be liable for any failure or delay in performance (other than payment obligations) resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, civil disturbance, government action, labor disputes, internet outages, denial-of-service attacks, or failures of third-party providers.
29.7 Independent Contractors
The parties are independent contractors. No agency, partnership, joint venture, employment, or franchise relationship is created by these Terms.
29.8 Notices
We may provide notices to you by email to the address associated with your Account, by in-product notice, or by posting on our website. You may send notices to VastConfluence at info@vastconfluence.com (for legal notices) or info@vastconfluence.com (for general inquiries). Notices are deemed given when sent (for email) or posted (for in-product or website notices).
29.9 Headings & Interpretation
Headings are for convenience only and do not affect interpretation. The words "include," "including," and similar terms are not limiting. References to "days" mean calendar days unless otherwise stated.
29.10 Language
These Terms are written in English. Any translation is for convenience only; in case of conflict, the English version controls.
30. Contact Us
If you have questions about these Terms or need to send a legal notice, please contact us:
VastConfluence LLC — Legal & General Inquiries
Registered Office: Wyoming, United States
General & Legal Inquiries (including notices, arbitration opt-out):
Email: info@vastconfluence.com
Abuse Reports & DMCA Notices:
Email: abuse@vastconfluence.com
Appeals (Content / Account Restriction):
Email: appeals@vastconfluence.com
These Terms of Service are published in English. Translations are provided for convenience only; in the event of any conflict, the English version prevails.